Library Elf - Reminder Service

• Email alerts BEFORE items are due
• Email alerts on extended loans and reserves
• Emails with complete lists of your family's loans and holds

• Library Elf is a free web-based service.
• You can choose to receive email (as well as our usual notices).
• RSS alerts from Library Elf are also available.
• Elf is flexible: you can choose to receive alerts when and where you want. For example, you could receive an alert one week before an item is due, then every day again until it's due. The choice is yours.
• View due dates in a convenient calendar format on your emailed alerts.
• Keep track of several cards on the one account for a complete list of your family's loans. Great for Mums and Dads or anyone looking after the whole family's library loans.

• Because Library Elf comes from a third party you will need to visit their site to create your account.
• Enter: your email address, a password to use for ELF, your Hastings District Library card number, your library PIN number (to give access to your account).
• Select NZ - Hastings District Libraries from the list of ELF libraries – we are listed under International.

• Go to the Library Elf website and sign in (see link at top right), using your email address and Elf password.
• Click on the "View My Account Settings" button.
• See Library Cards heading - click on "Add or Edit".
• Click on the "Add Card" button.
• Fill in the online form - including the family member's name, card number and library PIN number. Select NZ - Hastings District Libraries from the list of libraries.
• Click Save.
• The family member's card will be added to your Elf account.
• Add any other family members in the same way.
• Click Sign Out when finished.

 Privacy

• Please be aware that Elf is an independent organisation not associated with and located outside the Hastings District Libraries, which means you are authorising Elf to access your account details for you. 
• We recommend that you read Library Elf's privacy policy and Frequently Asked Questions (FAQs) before deciding to sign up for the service.
• If you receive RSS feeds through a web-based aggregator such as Bloglines, Feedster or Yahoo, your feeds might be viewable by the general public even if your account is marked "Private".  This is due to the nature of web-based RSS feeds, and is not due to a security failure by the Hastings District Libraries or Library ELF.  This privacy issue does NOT exist for RSS aggregators which are installed on your own PC, ONLY for web-based services.

• Log in to your card through the catalogue. If your library card and PIN number works for you, it should work for Elf.
• Check you have entered the correct library card number in your Elf account. 
• Check with your PIN number with your library and make sure the correct PIN is entered in your Elf account.
• Check you have updated your email address in your Elf account.
• Check with your library if your library membership has a block on it.