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Information : Water
Services : Water Supply
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Charges | |
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Connecting to the Network | |
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Problems with your water supply | |
Hastings has 10 separate water supply systems consisting of water supply sources, pipeline networks, reservoirs, treatment plants and pumping stations. Water is sourced from underground aquifers via 32 individual bores/wells, and two springs in the Waimarama area.
The pipeline networks consists of 400km of water mains connected to 22,000 homes and businesses. On average up to 63,000,000 litres of water per day is consumed in the Hastings/Havelock North area, which is the largest of the 10 water supply systems. You can see more detailed usage data for Hastings, Clive, Te Awanga and Waimarama by visiting our water usage monitor page.
The two largest reservoirs at Havelock North each hold 10,000,000 litres of water. During the night, water from the bores/wells is pumped through the network to the 15 reservoirs in the district, and from there it is distributed to homes and businesses.
Water quality is maintained in accordance with the Drinking Water Standards for NZ 2000 and is continuously monitored through routine water quality testing programmes. Fluoride is added to the water in the Hastings, Havelock North and Flaxmere supplies to aid dental health.
The water supply networks are continually being upgraded
to maintain the pipelines in sound working condition, as
well as being expanded where required to cater for new development
and growth.
Charges
Most domestic and smaller commercial users are charged for water supply through a separate Uniform Annual Charge (UAC). Larger industrial and commercial users are charged through a combination of UAC, and metered water charges.
The Hastings District Council has one of the lowest charges for water supply in New Zealand.
Connecting to the network
The Council provides stormwater, sewer and water connections. A connection is the piece of pipe that joins your property to the various networks. Applications for a connection are handled by the Resource Management group at the Council.
The Council’s underground services maintenance contractor is the only party authorised to install new connections.
The cost of a new connection includes the physical works cost and a development levy fee.
The physical works cost is dependant on the length of pipeline between the service main and the boundary.
Contact 
engineeringservices@hdc.govt.nz or
phone 06 878 0571 for cost details.
Problems with your water supply
Please let us know as soon as possible if you experience problems with your water supply. You can do this by emailing engineeringservices@hdc.govt.nz or phone 878 0571.
