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Rates payment options

There are a number of ways that property owners can pay their rates, from in person to electronically. All the options are on this page. There are penalties for late payment of rates and the information on those penalties is also on this page.

The total annual rates bill for each Hastings property is split into four payments spread over the year.

The due dates for payments for the 2023/2024 financial year (June to July) are:

  • 25 August 2023
  • 24 November 2023
  • 23 February 2024
  • 24 May 2024

The proposed rates for each year are released in May.

Payment options

There are a number of ways you can pay your Hastings District Council rates. We want to make it easy for you. Here are your options:

Pay Online

Have your property number handy and pay your rates online. Online payments with Visa, Mastercard or POLi. The credit card service is provided by the ASB Bank. The ASB charges a 1% service fee (payable to the ASB) for each transaction.

PAY IT

Direct Debit (EASYPAY)

  • Save time and avoid late fees by setting up an EASYPAY direct debit to pay your rates, debtor accounts and water meter accounts (but not dog fees).
  • EASYPAY allows a payment to be automatically deducted from your bank account.
  • Contact us at any time to cancel or suspend the authority for current rates.
  • For changes to rates arrears payments using EASYPAY please contact us.

An EASYPAY direct debit can be set up by completing the online application form or by printing out and completing the hard copy form (in the related documents at the top of this page).

Online Direct Debit Application Form

In Person

Pay your rates by cash or eftpos at the following outlets:

  • Hastings District Council main civic administration building, 207 Lyndon Road East, Hastings. 
  • Selected NZ Post retail outlets throughout New Zealand. Locally, this can be done at: 

    - NZ Post Shop Hastings Paper Plus Hastings, 100 Heretaunga Street West,
    - NZ Post Shop Flaxmere, Flaxmere Pharmacy, Swansea Road,
    - NZ Post Shop Havelock North, Whittakers Pharmacy, 10 Napier Road

Telephone or Internet Banking

You can arrange with your bank to pay your rates by telephone or internet banking. When you contact your bank to set up payments you will need to give them your property number which is on your rates bill.

As the Council has several different functions, payments made must be specific to the account to which they are to be credited.

Details supplied for telephone or Internet banking to the Council must therefore be set out as:

Bank Westpac Trust, Hastings
Account 03 0642 0281000 00
Particulars "Rates"
Reference Name on rates
Code Property reference number:e.g. "property No 12345".

Where one transfer is made for several accounts - for example three rate accounts, a water account and a building application - we can process these if a schedule is emailed on the day the payment is made marked: 'Attention Bank Management Officer'.

Additional charges for late payments

A penalty of 10 per cent will be added to any portion of rates or portion of water supplied by meter assessed in the current year which remains unpaid by the relevant instalment due date.

Any portion of rates in previous years (including previously applied penalties) which remain unpaid on 19 July 2021, will have a further 10 per cent added, firstly on 20 July 2021 and, if still unpaid again on 20 January 2022.

Any portion of water supplied by meter assessed in previous years (including previously applied penalties) which remain unpaid on 20 July 2021, will have a further 10 per cent added, firstly on 22 July 2021 and, if still unpaid again on 26 January 2022.

Penalties
Current installments Rates installments unpaid after the due date will incur a penalty charge of 10 per cent.
Additional on previous years (first) There will be a 10 per cent charge on any rates or water meter charges not paid on or before 19 July 2021.
Additional on previous years (second) There will be a 10 per cent charge on any rates or water meter charges not paid on or before 19 July 2022.

Payment plan

If you think you are going to have trouble paying your rates on time, please do not hesitate to contact Council to discuss the issue; phone 871 5000 and ask for the rates team.

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While every endeavour has been taken by the Hastings District Council to ensure that the information on this website is accurate and up to date, Hastings District Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Hastings District Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

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