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Kerbside Rubbish and Recycling Changes FAQs

Every home in the current Council urban rubbish and recycling collection zone will receive a wheelie bin for general rubbish and container(s) for recycling. The proposed start dates for these changes are May 1, 2020 for recycling containers and July 1, 2020 for wheelie bins.

As part of our joint (with Napier) Waste Management and Minimisation Plan we received over 6,500 submissions which told us clearly that we need to reduce the waste we send to landfill.

We currently send over 90,000 tonnes of waste to Omarunui Landfill each year. Around a third of this comes from our kerbside collections. A survey of our solid waste in 2019 showed that over 60% of our rubbish bin content could instead be composted or recycled.

We look forward to working with our community to help empower residents to cut down on what they put in their rubbish bins. We are asking you to make landfill your last choice.

An important part of this will be removing green waste from our rubbish bins and getting it composted. We are working with local providers to help residents understand the alternative options already available to them.

Moving forward we’ll be looking at how we can provide an incentive and reward residents who only generate small volumes of waste. This could be in the way of a rebate or some form of pay per lift.

We do understand that one solution may not fit everyone and these changes could provide challenges for some people. In the run up to the new service we will be out and about with the new trucks. We look forward to speaking to as many people as possible in person and answering your questions about the new service and how you can make landfill your last choice.

 

Costs
Rubbish
Recycling
Bin use

Service roll out

It was confirmed by Council in September 2018 through the Waste Management and Minimisation Plan process, which included a public consultation process.

Every home in the urban area that is on the current Council rubbish and recycling collection route will receive a 120L wheelie bin for general rubbish and three 45L crates for recycling. Rural residents typically dispose of their rubbish and recycling through the use of private contractors, the transfer stations and recycling drop-off facilities.

There will be a limit of one 120L wheelie bin for rubbish and three 45L recycling crates per rateable unit. If you have more rubbish or recycling you will need to take it to Henderson Road Transfer Station or one of our recycling drop off centres. You also have the option to use a private collector for additional rubbish bins.

  • Collection of the Council-supplied recycling containers starts from May 1, 2020.
  • Collection of the Council-supplied wheelie bins starts from July 1, 2020.

Council will begin delivering recycling crates to residences from mid-March, and wheelie bins from mid-May.

If your neighbours have got theirs but you were missed, please call us on +64 6 871 5000.

Council is working through these details as each situation will be different, and communicating directly with these residents.

This service cannot be opted out of.

The delivery schedule will be available on our website and will be publicised through our social media channels and community newspapers.

It is likely recycling collection days will stay the same, with rubbish collected the following day, however in some areas this may change.

Please check the sticker on your new crates and bin for your confirmed collection day. You can also check collection days for your address on our website following the launch of the new service.

No, for those not in the collection zone, official orange rubbish bags will still be available for purchase from some retailers, including Council, and can be dropped off at Henderson Road and Blackbridge Refuse Transfer Stations free of charge.

In the case of residential properties, council applies most of its targeted rate charges on a per dwelling, flat or cottage, on the proviso that each has access to council services.

If you have two or more residential dwellings on your property, you will be provided with a rubbish wheelie bin and set of recycling crates for each dwelling, flat or cottage located on your property.

In some cases, where there is multiple flats on a property, it may not be practical to provide this level of service. Council will work with landowners to find a solution.

However as a general rule, Council will not be removing charges for those landowners who wish to return refuse bins or crates that are applied in respect of any additional residential dwelling on the property. 

There are a few options for disposing of your food waste. You may choose to use a private green waste/food waste collection service who will take it to be composted. Green waste services are often happy to have vegetable peelings placed in the same bin. Or you can manage it at home using a compost bin, worm farm or bokashi bin, we are investigating a subsidy to help people purchase the equipment to do this. Environmentally these are the best options as they don’t produce any harmful by products and help return nutrients to the Earth.

Otherwise you can place your food waste in the rubbish wheelie bins.

Top Tip:  Not all food can be processed via composting/worm farms/bokashi so consider popping any scraps, bones etc. into a bread bag (reuse) in the freezer until your rubbish day.  This is a good way to prevent those items smelling.

Costs

The rubbish and recycling service will continue to be funded as it is now, through a rates payment charged to all addresses that have access to the kerbside collection services. Currently the recycling is fully covered by the rate, while the rubbish collection is partly covered by the rates and the purchase of the official rubbish bags. Under the new system rates payments will cover for the full cost of the recycling and rubbish collection services.



In the future we hope to be able to move to a system which will incentivise and reward those that create less waste. Initially we need to gather data to be able to work out the funding mechanisms for this system. Only placing your crates or bins out if they are full will help us scale the service to match demand. The RFID tags on the wheelie bins will enable us to collect the data required for the design of this system.

This will form part of the rates paid for by the landlord. It will be at the discretion of the landlord how these charges will impact you.

Rubbish

Council wants to ensure that all residents have the ability to get rid of their general rubbish and the results from our SWAP survey indicated that a 120 litre bin, with no recycling or garden waste in, will be suitable for almost all households. We want to stress that 120 Litre is a maximum, not a target, and the aim is to avoid filling it as much as possible. Council will closely monitor the rubbish collection volumes and is actively investigating whether it is possible to provide a system that will reward/incentivise those who only put their bin out once a fortnight or less.

All household rubbish that cannot be placed in your recycling crates.

 Please note this EXCLUDES the following items:

  • Garden waste
  • Hot ashes
  • Batteries
  • Hazardous waste
  • Medical waste

Our landfill is filling up and almost half of the waste going into the landfill is organic waste. In addition to taking up valuable space, when mixed in with other waste and compacted to the point where no oxygen can get to it, it cannot break down properly and rots very slowly. This creates methane gas and leachate that contribute to climate change and threatens the environment.

Council will not be providing a green waste collection service, however we encourage residents to consider using a private collection service. You can also dispose of green waste at Council transfer stations or BioRich.

Council is not providing a collection service, however we are investigating subsidies for compost bins, worm farms and bokashi bins.  These are all good options for disposing of your food waste at home. Alternatively you may choose to use a private green waste/food waste collection service.

Council encourages reaidents to reduce waste by not lining rubbish or wheelie bins with plastic bags.

Council want to encourage less waste and will be investigating a number of initiatives to reduce the cost for those that waste less, such as rates rebates. For us to work this out we need to gather data on how regularly bins are put out. To help with this please only put out your bin when it’s full or needs emptying.

Decisions on private collection services are up to the individual residents. Private operators are aware of the changes to the service and will be able to provide options for you going forward.

As the Council-provided bins are for general waste only you may wish to ask your provider to change this to a green waste bin.  If you already have a green waste collection service, you may wish to continue this with your private provider.

All properties within the collection zones that are rated for the rubbish and recycling kerbside collection service will be delivered a bin.  There is no opting out of the service. The bins will be linked to the property and will need to be handed over to any future owners.

We are currently reviewing options for assisted collections, more details to follow.

This challenge is overcome by many residents using a private wheelie bin service, who either tow their bin to the kerb using their vehicle, or leave the bin near the letterbox and transport their waste regularly to the bin. We encourage you to use the option that suits you best.

Orange bags will not be collected after the July 1, 2020. After this date, orange bags can be disposed of for free at the Henderson Road Refuse Transfer Station.

Council is giving advanced notice of the changes to allow for residents to use up their existing orange bags in stock. You may still use up your orange bags and dispose of them for free at the Henderson Road Refuse Transfer Station, but they will not be collected from your kerbside.

Recycling

Each household will be provided with three 45L crates. You can use any crate for items, just separate into the same categories as currently used: Plastic & Cans, Paper & Cardboard and Glass.

New recycling crates will start being delivered to every household in the current collection area from March 16.

Along with the three crates, you will find a handy guide on recycling and waste reduction.

Hold onto these crates once you get them, and start using them when the new service begins on May 1, 2020.

You can find out when your recycling crates will arrive by entering your address on our Recycling Crates Delivery Map.

 If you see that your neighbours have got crates but you haven’t call the council on (06) 871 5000.

With the new service there will be two trucks collecting the recycling. One for the paper & cardboard and the other for plastic & cans and glass. Glass can easily smash on transportation so needs to be kept separate from other materials so it doesn’t get mixed in. This is especially important for the paper & cardboard as this gets turned into fruit trays at Hawke packaging and must be food safe.

If you have more recycling one week, consider spreading out the excess over a few weeks. You can use any crate for each recycling type. For example, if one week you have lots of glass, put out two crates with glass and save your paper or plastic & cans for another week.

Alternatively you can drop off excess recycling for free at any of Council’s recycling drop-off centres.

Health & Safety requirements limit the size of the crates to fit no more than 10kg of the heaviest item (glass) to reduce the risk of injury to collection personnel.

Overfull crates of lighter items such as paper and plastic may result in items falling out and becoming litter which can end up in our waterways.

Using crates to separate items ensures we have the cleanest recycling possible and the high quality of the material collected will guarantee it will be recycled. Separating recycling also allows paper and cardboard to be collected separately and dropped directly where it needs to go at Hawk Packaging, saving on double handling and transport emissions.

While wheelie bins are very simple to use, the quality of recycling that comes out of the mixed recycling wheelie bins is much lower. All the wrong things can be hidden in a wheelie bin, whereas with a simple glance into a crate you can easily see what shouldn’t be there. It also means that perfectly good, clean, recycling then gets mixed with dirty recycling in the back of the truck lowering the quality of all the recycling. As items are hand sorted it’s also a lot more difficult to separate items afterwards and therefore costs more to process.

Re-processors need recycling to be in its cleanest state - free of food and other contaminants to be able to turn it into new things. In Hastings, it is especially important to keep our glass separate from paper and cardboard which is sent locally to Hawk Packaging where it gets made into fruit trays, so there can’t be any fragments of glass in it for food safety reasons.

The council recycling crates form part of the new contract with the new contractor. We are encouraging residents to start using these crates in line with start of the new service May 1.

Bin care

It’s not a requirement, however rinsing your bin out regularly will help reduce any smell.

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