It is accepted that a certain amount of noise is part of the normal human environment. Traffic noise, aircraft noise, industrial noise and residential noise form part of the background to everyday life. Generally, noise is not a problem - unless it becomes excessive.
Under New Zealand's environmental laws, Hastings District Council has responsibility for controlling excessive noise in our district, within certain limitations.
Contact Council anytime, day or night; phone +64 6 871 5000. Noise complaints are confidential; the noisemaker is not advised of who has complained.
Failure to obey excessive noise duration notices can result in stereos or other noise-making equipment being seized. If stereo equipment is seized, there is a cost to the noise maker. See Councils fees page - Licence fees - environmental health.
Infringement notices resulting in fines can also be issued in some instances.
If you are the noisemaker and you feel the complaint is unjustified, contact Council to discuss your concerns.
See our noise control brochure here for an overview of your rights and responsibilities around noise.
The term excessive noise is defined in the Resource Management Act 1991 and means any noise that is under human control and of such a nature as to unreasonably interfere with the peace, comfort, and convenience of any person.
Excessive noise may include noise emitted by any:
Excessive noise does not include noise emitted by any:
No. You can complain about excessive noise at any time of the day or night.
If you feel the noise is excessive contact Council, to lodge a complaint. Screaming, yelling or other loud/excessive human behaviours should be referred to Police.
If the noise is ongoing contact a Council environmental health officer to discuss the situation.
There are no set times. Lawn mowing noise is generally acceptable during daytime hours but mowing should not be carried out before 7am. In all situations however, people mowing their lawns should be mindful of the noise impact on their neighbours, particularly later in the evening.
You will need to contact Council's planning and regulatory team. This team is concerned with noise levels, fire safety, building safety and monitoring, sale of alcohol, land use compliance, food hygiene and other issues.
If there is any sign of forced entry or intruders, contact Police. If it looks as though the car has not been broken into, check adjacent properties or businesses for the owner. If it is a frequent occurrence, leave a note on the windscreen, otherwise, contact Council's 24-hour phone line, with the car's registration number, description and location of vehicle (these details will help us locate the owner).
There are noise levels set out in the Hastings District Plan which define the conditions a business can operate within so it does not create unreasonable noise. If you have concerns, contact an Environmental Policy Planner at Council.
To discuss noise related issues during business hours email Council and one of our team will contact you.
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