Rates payment options

Direct Debit (EASYPAY)

• Save time and avoid late fees by setting up an EASYPAY direct debit to pay your rates, debtor accounts and water meter accounts (but not dog fees).
• EASYPAY allows a payment to be automatically deducted from your bank account.
• Contact us at any time to cancel or suspend the authority for current rates.
• For changes to rates arrears payments using EASYPAY please contact us.

An EASYPAY direct debit can be set up by completing the online application form or by printing out and completing the hard copy form (in the related documents at the top of this page).

Online Direct Debit Application Form

In person

Pay your rates by cash or eftpos at the following outlets:

• Hastings District Council main civic administration building, 207 Lyndon Road East, Hastings. 
• Selected NZ Post retail outlets throughout New Zealand. Locally, this can be done at: 

  - NZ Post Shop Hastings Paper Plus Hastings, 100 Heretaunga Street West,
  - NZ Post Shop Flaxmere, Flaxmere Pharmacy, Swansea Road,
  - NZ Post Shop Havelock North, Unichem Havelock North Pharmacy, 10 Napier Road

Telephone or Internet Banking

You can arrange with your bank to pay your rates by telephone or internet banking. When you contact your bank to set up payments you will need to give them your property number which is on your rates bill.

As Council has several different functions, payments made must be specific to the account to which they are to be credited.

Details supplied to Council for telephone or Internet banking must therefore be set out as:

Where one transfer is made for several accounts - for example three rate accounts, a water account and a building application - we can process these if a schedule is emailed on the day the payment is made marked: 'Attention Bank Management Officer'.

Additional charges for late payments

A penalty of 10% will be added to any portion of rates or portion of water supplied by meter assessed in the current year which remains unpaid by the relevant instalment due date.

Any portion of rates in previous years (including previously applied penalties) which remain unpaid on 5 July 2024, will have a further 10 per cent added, firstly on 8 July 2024 and, if still unpaid again on 8 January 2025.

Payment plan

If you think you are going to have trouble paying your rates on time, please do not hesitate to contact Council to discuss the issue; phone 871 5000 and ask for the rates team.