COVID-19 changes to service

We are putting systems in place to ensure our essential services continue during the COVID-19 Level 4 isolation period, and beyond.

Waste management and collection is important for our community, and council is asking for your help to manage this in the weeks ahead.

- Kerbside rubbish collection will continue as normal – please have your orange bags out by 7.30am on your collection day. Orange bags can be purchased from supermarkets but you may need to ask at the checkout for them.
- Kerbside recycling is suspended. Please help us out and store your recycling at home, if it is safe and won’t create a sanitation issue.
- The roll-out of the new recycling crates will also be suspended.
- Recycling stations are closed, this includes the six rural sites.
- The Henderson Road and Black Bridge transfer stations are closed to the public but open to existing account holders from Thursday 26 March.
- You will still be able to drop your orange bags to Henderson Road and Black Bridge transfer stations
- Omarunui Landfill will be fully operational to registered users only.

When do I put my rubbish and recycling out?

The when and how . . .

To find out when you should put your rubbish and recycling out for Council collection, enter your address below:

Public holidays

There is no change to Council's rubbish and recycling collections on public holidays.

Missed collection

If your rubbish or recycling has not been collected and does not have a rejection sticker, or the reason for the rejection is not clear, please contact the appropriate contractor.

• General rubbish: Waste Management
  0800 101010
• Recycling: Green Sky
  0800 229732

Rubbish

Your household rubbish must be in an official Hastings District Council orange bag (sold at these outlets); be at the kerb by 7.30am on your collection day, each bag must not weigh more than 10 kilos, and not include any of the following items:

• Garden (green) waste
• Hot ashes
• Industrial, commercial or trade waste
• Hazardous waste
• Liquid waste

Recycling

Your clean recycling must be sorted into suitable bins. Recycling needs to be at the kerb by 7.30am on your collection day and be sorted into the following categories:

• Plastics (bottles stamped 1 and 2), and tin and aluminium cans
• Paper and cardboard
• Glass bottles and jars

Please do make sure the recycling is clean: bottles, jars, plastics and tins emptied and rinsed. Dirty recycling risks whole batches of product not being able to be recycled and ending up in the landfill.

If it is windy please tie cardboard and paper into a bundle, and sit it on top of your plastic recycling – no-one likes to see recycling blowing down the streets.

Our contractors will leave rubbish containing banned items and unsorted and dirty recycling at the kerb, marked with a rejection sticker.

For much more on recycling see our dedicated recycling page.