Collection DaysNgā rā kohi para

When do I put my rubbish and recycling out?

To find out when you should put your recycling out for Council collection, enter your address below. Please have your wheelie bin and crates out by 7am on your collection day.

Assisted service information

Hastings District Council and appointed Council contractors can provide an assisted service for the kerbside rubbish and recycling service in the urban areas of the Hastings District.

Council aims to make the kerbside rubbish and recycling service accessible to all urban residents rated for the service. There are some residents in the community who have physical restrictions limiting their ability to transport three 45 litre recycling crates, and/or 120 litre rubbish wheelie bins to the kerbside for collection. A majority of these residents generally have in-home care, neighbours, family or friends that would be able to assist them on their collection day.

Assisted service means that aid will be provided to residents with physical restrictions or impairments that inhibit their ability to place their recycling crates and/or rubbish wheelie bin at the kerbside for collection. The collection contractor will collect their recycling crates or rubbish wheelie bins from the property, empty them and return them back to the original position – in a mutually agreed location.

The Council’s assisted service is for those residents with physical limitations who do not have anyone to help with the presentation of their crates and wheelie bins kerbside.

You can read more about this service and download an application form here.

Report a missed collection

If your rubbish or recycling has not been collected and does not have a rejection sticker, or the reason for the rejection is not clear, please contact Hastings District Council on +64 8715000 or complete the form below.

After completing this form please leave your rubbish/recycling out until the end of the next working day to allow us time to log the job and send someone out to pick it up. If you prefer to bring your rubbish/recycling in overnight, remember to have it out again by 7am the next day.