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Cyclone Gabrielle Water Information

Council has increased surveillance of all its water supplies in the wake of the floods.

The status of the council water supplies is as follows:

  • Main urban water supply (serving Bridge Pā, Pakipaki, Flaxmere, Hastings, Havelock North): Safe for drinking.
  • Clive: Safe for drinking
  • Waimārama: Safe for drinking
  • Haumoana/Te Awanga: Safe for drinking
  • Waipātiki: Safe for drinking
  • Whakatū: Safe for drinking
  • Waipatu: Safe for drinking
  • Ōmāhu: Safe for drinking
  • Te Pōhue: Boil all drinking water
  • Esk ridge: Boil all drinking water. Interim supply is available.
  • Esk Hills (including Hill Road, Seafield Road and Lopdell Lane): Boil all drinking water. Interim supply is available.
  • Whirinaki: Boil all drinking water. Interim supply is available. Our water team are working as quickly as possible to get our system back to regular supply that you won’t have to boil. However, until you have been advised otherwise we ask that residents of Whirinaki continue to boil all drinking water. Please use the water from your own taps where possible as the supply in the tanks (and previously the tanker) placed in Whirinaki are at risk of degrading over time due to sitting stagnant in the containers. If taking water from these tanks we recommend boiling first as a precaution.

Private water supplies

If you rely on a roof-fed tank or bore for your water supply (that is not Council’s urban supply) please boil your drinking water as a precaution.

Your supply may have been impacted by flood waters and/or wind-blown debris. This situation is unknown as we are unable to test all bores, but we would advise you to use caution.  Upon returning to normal operations it's advised to get your water tested to ensure it safe to drink.

I can’t boil water, what can I do to make it drinkable?

  • If you don't have running water and you don’t have bottled water, you can use water from your hot water cylinder. Spa and swimming pool water can be used for bathing.
  • If you do not have power to boil water (1 min rolling boil), then purifying tablets or bleach can be added to ensure its safety. Add 5 drops of household bleach per litre of water (or half a teaspoon for 10 litres) and leave for 30 minutes. Do not use bleaches that contain added scent or perfume, surfactants, or other additives – they can make people sick.

Advice for drinking water supplies after a flood

Taumata Arowai has prepared the following advice for drinking water supplies after a flood.

Flood affected septic tank disposal

Hastings District Council inspections and cleaning of a number of septic tanks in various locations across the district has shown the impact of flooding on onsite wastewater systems to be minor. At such sites where silt and sludge has NOT accumulated in these systems, authorised contractors can take the waste to East Clive Wastewater Treatment Plant to assist property owners in getting back into their homes.

The following contractors are approved to operate and dispose of septic waste at East Clive (starting Tuesday 21 March 2023):

Where contractors encounter systems that have been badly affected, they will be unable to clean these tanks out for disposal at East Clive. Council will work with those property owners on a solution for their waste.

Property owners are advised to contact their insurer to seek advice on cover for the cost of this cleaning.

For further information contact 06 871 5000.


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