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Requests for official information - LGOIMANgā tono pārongo

Hastings District Council is committed to promoting openness and transparency in all its dealings and makes a large amount of information available on its website.

However, if you cannot find the information you want, please use the online form to ask for the information, or you can email, or post your request to:

Chief Executive
Hastings District Council
Private Bag 9002
Hastings 4156

Please be as specific as you can be in making your request as that helps us to find the information for you. Make sure you include your contact details so we can provide you with a response.

How long will it take to process my request?

We will acknowledge your request and in most cases you will receive the information within 20 working days. You can use the calculator on this Office of the Ombudsmen page to determine when the 20 working days expire.

However, if your request is complex, involves a large amount of research and collation, or requires us to consult with other parties, and we cannot provide you with the information within 20 days, we may extend the time limit. We will let you know if we need to do this.

If the information you want is held by another organisation covered by the Act, we may transfer your request to that agency. If we transfer your request, we will advise you of the details within 10 working days of receiving your request.

Urgent requests

You may ask that your request be treated as urgent. If you do, you must give reasons explaining the need for urgency.

Withholding information

We may withhold information for specific reasons. If we do, we will explain the reasons.

The specific reasons enabling us to withhold information are set out in section 6 and section 7 of the Local Government Official Information and Meetings Act. The most common reasons for withholding information are to:

  • protect people’s privacy
  • maintain legal privilege
  • enable Council to carry on its commercial activities.

What will it cost?

Generally, there will be no charge for completing your request. Occasionally, however, if a request requires substantial collation and research, or we have received a large number of requests from the same person in a short time frame which, taken together, require a large amount of staff resource to respond to, we are able to consider imposing a charge.

If there is going to be a charge to access the information we will advise you of the maximum estimated cost of processing your request before we begin working on it. You can then decide if you want to continue, withdraw or refine your request. If you wish to proceed, you will be asked to pay the cost in advance.

Charging Policy for Local Government Official Information and Meetings Act 1987 Requests for Information

Review of decisions

If you are unhappy with a decision to withhold information, to charge a fee, to extend the timeframe on a request, or if you have any concerns about how we have dealt with your request, you are able to have the decision reviewed by the Office of the Ombudsmen.

Need more information?

If you have any questions regarding official information requests, please email Hastings District Council, with 'Official information request' in the subject line.

For more information see:

Online information request form (LGOIMA)

Follow this link if the form fails to load. online form.

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While every endeavour has been taken by the Hastings District Council to ensure that the information on this website is accurate and up to date, Hastings District Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Hastings District Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

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