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Following Cyclone Gabrielle Hastings District Council stood up a new building recovery team to assist residents with stickered (placarded) properties.
If your property has been stickered refer to the information below or download our information pack.
Following a major weather event such as flooding, homes may have a rapid assessment, which is an initial check to ensure human life and safety.
Following an assessment, a building or home will receive either a white, yellow or red sticker (placard). These are a legal notice and should not be changed or removed unless you have permission from the building recovery team.
If your building or home has a sticker that is yellow or red, contact your insurer first. You may need to use a suitably qualified tradesperson or chartered professional engineer to do repairs or further inspections.
Once repairs are completed (please note some repairs may require a building and/or resource consent), contact us at buildingrecovery@hdc.govt.nz to have any restrictions reassessed.
The building may have suffered little or no damage and can be used. However, it doesn’t necessarily mean the building is safe, there could be unseen damage.
If your building has received a white sticker, speak to your insurer about any further assistance you’d like. White stickers will expire 21 days after the date it was posted and can then be removed from the building and kept for your records.
The building may have moderate damage and access is restricted. Access is restricted to some of the building only. This means you cannot access the restricted area(s) noted on the sticker (placard).
If you own the building, you’ll need to contract a qualified tradesperson or chartered
professional engineer to do the repairs or further inspections. You should talk to your insurer about this work.
Once the repairs have been completed (please note some work may require building and/or resource consent), contact us at buildingrecovery@hdc.govt.nz
The building may have moderate damage and access is restricted. Access is restricted to short-term entry only. This means you cannot stay at the property.
If you own the building, you’ll need to contract a qualified tradesperson or chartered professional engineer to do the repairs or further inspections. You should talk to your insurer about this work.
Once the repairs have been completed (please note some work may require building and/or resource consent), contact us at buildingrecovery@hdc.govt.nz
The building cannot be used and entry is prohibited because it has sustained moderate or heavy damage or may be at risk from external factors and poses a significant risk to health or life.
If you own the building, further investigation and repairs are required before the building is safe to use. A red sticker doesn’t automatically mean it’s all over for your house - it means there is a safety issue - don’t go near it.
If access is needed for an insurance assessor, to retrieve personal items or to undertake any remedial work, please ensure you engage the services of a suitably qualified person i.e. Licensed Building Practitioner or engineer to undertake an initial risk assessment, to identify and remove any immediate hazards before entering.
Contact us at buildingrecovery@hdc.govt.nz or call 06 871 5000 if you have any queries.
The Ministry of Business, Innovation and Employment (MBIE) has produced a quick guide to provide information on what building work may not require a building consent.
This quick guide should be read in conjunction with the guidance from the discretionary exemptions below (B) and guidance from your insurance company.
Some work doesn't need a building consent. The following work is exempt under Building Act 2004 Schedule 1. item 2:
Replacement of thermal or acoustic insulation in external walls.
Please note that building consent exemptions do not extend to damage that is:
Where a building consent is required follow the standard process for applying. Design professionals will be familiar with this process.
Our building recovery team will be focused on processing applications for building consent which are required to enable people to return to their buildings if they have been prohibited by a red or yellow sticker (placard).
Please note: Depending on the scale of your remediation you may need resource consent as well as a building consent.
Once work has been completed, Council building officers will need to re-visit your house and sign off the work before the sticker can be removed from your property and you can move back in. Please contact our building recovery team on buildingrecovery@hdc.govt.nz for more information on this.
Properties that have been deemed uninhabitable (red stickered) are being granted a rates remission. Usually, we ask home owners to apply for this but in the case of Cyclone Gabrielle, we are automatically granting a rates remission during the period people’s properties are officially marked as uninhabitable. Initially this will be for the third and fourth instalments of the 2022/23 rates year. Council has also put a temporary stop on direct debits on any red stickered properties (Council will contact affected ratepayers before reactivating these direct debits).
For properties with a yellow sticker, property owners are requested to complete an application form and Council will provide either a remission or postponement (payment plan) for the third and fourth 2022/23 rates instalments.
Once the application is received, Council’s Rates team will get in contact to work through the application and where required, discuss postponement details and future payment plans. The application form is available from Council offices or can be downloaded below.
Any remission applied (for both red & yellow properties) will only apply to rates until 30 June 2023 and will then be reassessed for the 2023/24 rating year.
Given the challenges people may have had paying their rates over the past couple of weeks, Council has also made the decision to remit penalties applied for late payment on the third instalment that was due for payment on the 24th February 2023.
If you are the tenant or landlord of a rental property, you can find information on your rights and obligations at www.tenancy.govt.nz or by phoning 0800 TENANCY (0800 836 262).
Feeling all sorts of emotions is normal in difficult times. If you need to talk free call or text 1737 anytime for support from a trained counsellor.
If you are insured this should be your first contact to discuss the damage to your property. They will advise the process they need you to follow relating to assessment and repairs. They will also advise about the likely building professionals which they will engage, or they will provide you with approval to engage your own professionals.
If you aren’t insured we recommend making contact with a licensed building practitioner yourself to work through your remediation process. They should be able to advise you what approvals you may require for consent in order to comply with the relevant legislation.
This will depend on the sticker you have and the amount of work you need to do before having it re-assessed. Once the required work has been completed Council’s building inspectors will re-inspect the building, and if all issues are resolved, the building will be given a new status.
Contact our building recovery team on buildingrecovery@hdc.govt.nz for more information about the re-assessment process.
Before you start the process of cleaning up, the Insurance Council of New Zealand (ICNZ) offers some important recovery and related insurance advice.
You can also find helpful information in their consumer guide for Cyclone Gabrielle insurance recovery advice here: www.icnz.org.nz/wp-content/uploads/2023/02/ Consumer-guide-Cyclone-Gabrielle-insurance-recovery- advice-Feb-2023.pdf.
If you’re not ready to start work you don’t need to immediately. If insured, we do recommend contacting your insurer as soon as possible.
Yes you can do the required work yourself. Please note all building work must comply with the building code, regardless of the requirement for consent (section 17 of the Building Act 2004).
Some work does not need a building consent. The following work on flood-damaged homes is exempt under Building Act 2004 Schedule 1, item 2:
Please note that building consent exemptions do not extend to damage that is:
While Council has exempted the above work, another party (such as an insurer or lender) may require you to obtain a building consent before carrying out the work. You may also choose to obtain a building consent so a record of the work completed is in your property file.
All building work must comply with the building code, regardless of the requirement for consent (section 17 of the Building Act 2004).
Civil Defence offer advice to help rebuild your home if you live in a flood prone area.
This includes:
We have a team dedicated to building recovery and will do our best to get their as quickly as we can. Timeframes will depend on the number of properties we need to get to and where they are.
Please contact our building recovery team on buildingrecovery@hdc.govt.nz or call 06 871 5000.
We suggest using people with appropriate qualifications, skills and experience who are either part of an industry organisations. The Ministry of Business, Innovation and Employment (MBIE) has guidance on its website on choosing a design professional.
For more details on your property email buildingrecovery@hdc.govt.nz
Short-term entry may be permitted after consultation with Council’s building recovery team, on a case-by-case basis, and subject to appropriate supervision. If you need to get into your building, please have a suitably qualified person such as a Licensed Building Practitioner (LBP) or engineer undertake a risk assessment prior and identify, remove or isolate any obvious hazards.
Please contact our building recovery team on buildingrecovery@hdc.govt.nz for more information.
Not necessarily. The Government has announced categories under which the future of flood and landslide affected properties will be assessed. These are:
View the Land Categorisation Hawke's Bay website for more information on risk categories.
Hawke’s Bay Regional Council. Find out more one the Land Categorisation Hawke's Bay website for more information.
Council has established a team to support owners in getting their homes or buildings back to a safe and sanitary standard.
Support and assistance may be available through:
More information on building recovering following Cyclone Gabrielle can be found here.
If you have a question that hasn't been answered please call 06 871 5000 or email buildingrecovery@hdc.govt.nz
If your property has been affected by natural hazards, including flooding and landslips, you may find the following links helpful:
+64 6 871 5000
207 Lyndon Road East,
Hastings 4122
Private Bag 9002, Hastings 4156
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