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Rates relief

Red and Yellow stickersProperties that have been deemed uninhabitable (red stickered) are being granted a rates remission. Usually, we ask home owners to apply for this but in the case of Cyclone Gabrielle, we are automatically granting a rates remission during the period people’s properties are officially marked as uninhabitable. Initially this will be for the third and fourth instalments of the 2022/23 rates year. Council has also put a temporary stop on direct debits on any red stickered properties (Council will contact affected ratepayers before reactivating these direct debits).

For properties with a yellow sticker, property owners are requested to complete an application form and Council will provide either a remission or postponement (payment plan) for the fourth 2022/23 rates instalment due for payment in May 2023.

  • For a remission to be granted, the yellow sticker must be on the main dwelling/building on the property.
  • If the main dwelling/building is useable (white or no sticker) but a yellow sticker has been applied to another building(s) on the property (i.e. workshop, storage unit, sleepout, cabin etc.), rates will not be remitted however payment can be postponed for a period of time, determined between Council and the applicant (but no later than 30 June 2025).

Once the application is received, Council’s Rates team will get in contact to work through the application and where required, discuss postponement details and future payment plans. The application form is available from Council offices or can be downloaded from our website.

Any remission applied (for both red & yellow properties) will only apply to rates until 30 June 2023 and will then be reassessed for the 2023/24 rating year.

Given the challenges people may have had paying their rates over the past couple of weeks, Council has also made the decision to remit penalties applied for late payment on the third instalment that was due for payment on the 24 February 2023.

Rates relief application form

If your property has received a yellow sticker due to damage caused by Cyclone Gabrielle, you may be eligible for rates relief.

Relief available

The Council will provide either a remission or postponement of the 2022/23 instalment 4 rates that are due for payment on 26 May 2023.

  • A remission will apply until 30 June 2023 and will be reassessed for the 2023/24 rates.
  • A postponement will require payment of the rates by an agreed time, but no later than 30 June 2025

Qualifying criteria (important)

To qualify for this rates relief, the property must have been officially yellow stickered by Council. For a remission to be granted, the yellow sticker must be on the main dwelling/building on the property. Properties that have been deemed uninhabitable (red stickered) are being granted a rates remission and completion of the form isn't required.

If the main dwelling/building is useable (white/no sticker) but a yellow sticker has been applied to another building(s) on the property (i.e. workshop, storage unit, sleepout, cabin etc.), rates will not be remitted however rates can be postponed for a period, determined between Council and the applicant (but no later than 30 June 2025).

Please complete the online application form below or download a copy of the form here.

Follow this link if the form fails to load. online form.

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