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Cyclone Gabrielle

What you need to know

Cyclone Gabrielle has significantly impacted Hawke’s Bay. Council teams are working hard to restore services across the district. We will regularly update this page with the latest information.

Key information:

  • Welfare helpline: If you need to access welfare services in the wake of Cyclone Gabrielle you can call the Civil Defence free helpline on 0800 117 672, from 8am – 8pm on weekdays and 8am to 4.15pm at weekends. It is specifically for welfare needs such as health and wellbeing including mental health, accommodation needs, ongoing food, household goods and services support, animal welfare and rural support.
  • Financial support is available to residents, ratepayers and businesses of Hawke's Bay who have been affected by Cyclone Gabrielle. More information is available on this page of our website.
  • MBIE’s Temporary Accommodation Service has been activated to support our people who’ve been affected by Cyclone Gabrielle. If you need help finding somewhere to live while your home is repaired or rebuilt, they can connect you to services and resources to help get you back on your feet. Call 0508 754 163 (Monday - Friday 8:30am-5pm, Saturday and Sunday 9am-5pm) or visit this website.
  • We're working hard to enable access on our many blocked rural roads. In the meantime please avoid all travel on rural roads, these are open for essential travel only. On our urban roads, please avoid travel at peak hours. Congestion is a real challenge for emergency services. Information on road closures can be found on this page of our website.
  • To advise an address for rural or residential silt collection please call  0800 108 838. For further information, click here.
  • For all other cyclone related information, see the tiles below or contact our customer service team on 06 871 5000 or customer.service@hdc.govt.nz

Latest news

Response to recovery – what does it mean?

Response to recovery – what does it mean?

This week Minister for Emergency Management Kieran McAnulty announced we are moving into a national transition peri...

14 March 2023

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Silt collection FAQs

Silt collection FAQs

To advise an address for rural or residential silt collection please call 0800 108 838 and press '2' for cyclone-re...

14 March 2023

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Bulk storage tanks helping to fuel resilience for Kaweka and Tūtira ward communities

Bulk storage tanks helping to fuel resilience for Kaweka and Tūtira ward communities

Residents from communities in the Kaweka and Tūtira rural wards will have regular access to a fuel supply with the...

11 March 2023

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Flood damaged items collection in full swing

Flood damaged items collection in full swing

Crews collecting and disposing of flood damaged household items after Cyclone Gabrielle are working their way aroun...

10 March 2023

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Boil water reminder for Whirinaki/Esk

Boil water reminder for Whirinaki/Esk

Whirinaki residents may have noticed that their drinking water supply is returning intermittently. Hastings Distri...

2 March 2023

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Combined effort reaching out to rural communities

Combined effort reaching out to rural communities

While life has somewhat returned to normal for many parts of urban Hastings following Cyclone Gabrielle, it is stil...

2 March 2023

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Council to resume full kerbside recycling collection service

Council to resume full kerbside recycling collection service

Hasting District Council will resume kerbside recycling services from Monday, February 27.

25 February 2023

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HDC Cyclone Gabrielle flood-damaged waste update

HDC Cyclone Gabrielle flood-damaged waste update

Hastings District Council is now collecting its residents’ flood-damaged household goods for free

22 February 2023

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No landfill or transfer station access

No landfill or transfer station access

Please don’t take waste to the Henderson Rd or Redclyffe Transfer Stations, or the Ōmarunui Landfill.

18 February 2023

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Hawke’s Bay Disaster Relief Trust re-activated

Hawke’s Bay Disaster Relief Trust re-activated

Hawke’s Bay Mayors have today reactivated the regional Disaster Relief Trust, making it easy for people from anyw...

17 February 2023

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HDC rubbish and recycling update

HDC rubbish and recycling update

Cyclone Gabrielle has caused major damage to our waste and recycling facilities. Ōmarunui Landfill has been closed...

17 February 2023

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Where we're at with water

Where we're at with water

The Hastings drinking water supply is operational and continues to supply safe drinking water to Hastings, Flaxmere...

15 February 2023

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While every endeavour has been taken by the Hastings District Council to ensure that the information on this website is accurate and up to date, Hastings District Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Hastings District Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

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