Cyclone Gabrielle

What you need to know

Cyclone Gabrielle has significantly impacted Hawke’s Bay. Council teams are working hard to restore services across the district. We will regularly update this page with the latest information.

Key information:

Welfare helpline: If you need to access welfare services in the wake of Cyclone Gabrielle you can call the Civil Defence free helpline on 0800 117 672, from 8am – 8pm on weekdays and 8am to 4.15pm at weekends. It is specifically for welfare needs such as health and wellbeing including mental health, accommodation needs, ongoing food, household goods and services support, animal welfare and rural support.
Financial support is available to residents, ratepayers and businesses of Hawke's Bay who have been affected by Cyclone Gabrielle. More information is available on this page of our website.
MBIE’s Temporary Accommodation Service has been activated to support our people who’ve been affected by Cyclone Gabrielle. If you need help finding somewhere to live while your home is repaired or rebuilt, they can connect you to services and resources to help get you back on your feet. Call 0508 754 163 (Monday - Friday 8:30am-5pm, Saturday and Sunday 9am-5pm) or visit this website.
We're working hard to enable access on our many blocked rural roads. In the meantime please avoid all travel on rural roads, these are open for essential travel only. On our urban roads, please avoid travel at peak hours. Congestion is a real challenge for emergency services. Information on road closures can be found on this page of our website.
To advise an address for rural or residential silt collection please call 0800 108 838. For further information, click here.
For all other cyclone related information, see the tiles below or contact our customer service team on 06 871 5000 or customer.service@hdc.govt.nz

Road closures

Many of our roads across the region have been impacted by slips, flooding, fallen trees and downed power lines. View the latest road closure information.

Flood-damaged waste

Removal of flood-damaged waste is a priority for many at the moment. Find out more information about how we're helping with the issue.

A number of logistical issues have been worked through to enable cyclone-related silt disposal. View FAQs relating to silt collection here and details about how to arrange a residential or rural collection.

Comparison map

The comparison map compares existing imagery captured between 2019 and 2022 (left side) with new satellite and aerial imagery captured between February 19 and 21 (right side)

Community hubs and meetings

Council is assisting communities that have set up response hubs, providing support and information specific to the needs of their community.

Parks and trees

Although most urban parks and reserves around Hastings are now safe and open, there are still several across the district that remain closed. View the latest information.

Financial support

Financial support is available to residents, ratepayers and businesses of Hawke’s Bay who have been affected by Cyclone Gabrielle.

Building recovery

Following Cyclone Gabrielle Hastings District Council has set up a new building recovery team to assist residents with stickered (placarded) properties.

Building inspections

As part of our legal requirements in an emergency such as this, our building officers are completing rapid building assessments on properties.

Water information

Council has increased surveillance of all its water supplies in the wake of the floods. View the latest information on Council and private water supplies; and flood affected septic tank disposal.

Rates relief

Properties that have been deemed uninhabitable (red stickered) are being granted a rates remission. For properties with a yellow sticker, property owners are requested to complete an application form.

Rural support

Help is available from many sources, including industry groups, rural support trusts and other resource providers.

Make a donation

Donations can be made to one of the following funds for those wanting to support the people and communities affected by Cyclone Gabrielle. No amount is too small.

Council facilities

Due to the ongoing emergency response to Cyclone Gabrielle, some of Hastings District Council’s facilities are closed and some will have reduced hours.

Insurance claims

Contact your insurer and landlord before you start any work cleaning up your food damaged house. View more information on making an insurance claim here.

Health advice

Te Whatu Ora in Te Matau a Māui Hawke’s Bay has information on staying healthy and preventing illness after a flood, along with a number of useful mental health resources.

River information

There was major damage to the region’s flood infrastructure which will take time to fully repair. Hawke's Bay Regional Council has the latest information on repairs.

Power updates

Unison is working hard to restore power across Hawke's Bay. Keep up-to-date with network updates on the Unison website.

Latest news

Response to recovery – what does it mean?

This week Minister for Emergency Management Kieran McAnulty announced we are moving into a national transition peri...

14 March 2023

Silt collection FAQs

To advise an address for rural or residential silt collection please call 0800 108 838 and press '2' for cyclone-re...

14 March 2023

Bulk storage tanks helping to fuel resilience for Kaweka and Tūtira ward communities

Residents from communities in the Kaweka and Tūtira rural wards will have regular access to a fuel supply with the...

11 March 2023

Flood damaged items collection in full swing

Crews collecting and disposing of flood damaged household items after Cyclone Gabrielle are working their way aroun...

10 March 2023

Boil water reminder for Whirinaki/Esk

Whirinaki residents may have noticed that their drinking water supply is returning intermittently. Hastings Distri...

2 March 2023

Combined effort reaching out to rural communities

While life has somewhat returned to normal for many parts of urban Hastings following Cyclone Gabrielle, it is stil...

2 March 2023

Council to resume full kerbside recycling collection service

Hasting District Council will resume kerbside recycling services from Monday, February 27.

25 February 2023

HDC Cyclone Gabrielle flood-damaged waste update

Hastings District Council is now collecting its residents’ flood-damaged household goods for free

22 February 2023

No landfill or transfer station access

Please don’t take waste to the Henderson Rd or Redclyffe Transfer Stations, or the Ōmarunui Landfill.

18 February 2023

Hawke’s Bay Disaster Relief Trust re-activated

Hawke’s Bay Mayors have today reactivated the regional Disaster Relief Trust, making it easy for people from anyw...

17 February 2023

HDC rubbish and recycling update

Cyclone Gabrielle has caused major damage to our waste and recycling facilities. Ōmarunui Landfill has been closed...

17 February 2023

Where we're at with water

The Hastings drinking water supply is operational and continues to supply safe drinking water to Hastings, Flaxmere...

15 February 2023

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