Hawke's Bay Civil Defence Emergency Management Group coordinates emergency management in Hawke's Bay - call 0800 422 923 for urgent access to essential household goods and services (7am - 7pm) as we provide welfare support during the COVID-19 response || visit COVID19.govt.nz or call the free Government Helpline on 0800 779 997 (8am - 1am) || call Healthline on 0800 358 5453 for free COVID19 health advice || 25 March: NZ declared a national State of Emergency to manage the spread of COVID19. Find out more »
Our City Assist team provides assistance to our visitors and residents and helps look after safety and security.
City Assist was first introduced to Hastings in 2013. They walk our city streets, providing help to those needing it and curbing any unsociable behaviour.
Sporting their well-recognised purple uniforms, the 12-strong team also operates in the heart of Flaxmere (since 2016).
The principle qualities that all of the team have in abundance are pride in our district, a good knowledge of our city and the services available to both residents and visitors, and an ability to connect with people in a way that naturally diffuses any difficult situations.
City Assist members are out and about seven days a week in Hastings city and Flaxmere, between 9am and 6pm.
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